The retail, entertainment and travel industry have gone through radical changes due to new technologies. Traditional industries have been shaken by new players such as Amazon, Netflix and Expedia.

The commercial vehicle sector has experienced relatively little change so far, with the exception of a few minor improvements. But this won’t last long. The industry will be transformed by an amalgamation of new technologies, services and greater connectivity. New skills will become a requirement and new players and business models will see emerge.

This report, based on extensive interviews with 750 fleet managers in the United Kingdom, Germany, the Netherlands and Poland, is a guide to the trends that will affect and transform the fleet of today and the future. The report contains the information you need to respond to the coming changes, so that you can leverage the associated opportunities.